Dataneuron Review

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11 Mac 2004 - 1 new sever installed (Xanthe). It is a Dell server powered by dual Xeon 2.8GHz processors, 6GB of memory and 3 x 70 GB Raid SCSI drive.
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Overview

Our site has been hosted by Dataneuron under this $7.95 plan for over a year. We are very satisfied with their service. The discussion below is based on our experience with Dataneuron as one of their customers. You cannot get more InSIDe information about Dataneuron elsewhere :-

Dataneuron serves over 30,000 clients. It was founded in the summer of 2000 when a successful large scale hosting provider, Add2Net Corporation, expanded its hosting offerings to include shared hosting. They offer two hosting plans - Shuttle ($7.95) and Voyager ($22.95).  The $22.95 plan is an ecommerce ready package with 1,200 MB of disk space and 80 GB of bandwidth. We will be discussing the $7.95 plan.

Plan Size and Features

800 MB of disk space and 40 GB of bandwidth are a lot. Click on the small picture to view the original wallpaper of Saguaro National Park, Arizona. The size of the large and high quality picture is 228 KB (kilobyte). With 800 MB of disk space, you can store more than 3,500 copies of this picture! And with 40 GB/month bandwidth, this picture can be viewed more than 175,000 times a month! The most suitable words to describe 800 MB of disk space and 40 GB of bandwidth are "More Than Enough!". :-

We understand there are many hosts which offer large bandwidth, but keep in mind that these hosts might have funny restrictions such as file size limit, daily bandwidth limit, or even binary files bandwidth limit (pictures, MP3s, Flash ...). We can assure you that Dataneuron does not have such restrictions with your disk space and bandwidth usage. You can upload a single 800 MB file if you want and you can finish your 40 GB bandwidth in 1 day. As the Dataneuron founder and director, Maximiliam Andersen told us, "We actually allow people to use everything and we have no problem offering them what we are currently offering." md5 generator

Customer Support

It is not the large disk space or bandwidth that makes us rank Dataneuron as #1 but its superior customer support! They spend a great deal of money hiring a lot of support staff to take care of their customers. All of them are very friendly and knowledgeable. With their effort on customer support, you can expect the best attention from them.

1. Email support - Simply email support@Dataneuron.com and you will always get a useful reply, no matter if you are a current customer or you just need to ask some presale questions. Useful replies mean they will give you the exact answer you need. We suggest that you send them an email right now to see how effective they are. All email will automatically be tracked by the same ticket system used by the support help desk. This is our favorite method to request support, because it is fast, convenient and effective. meisjesfiets

2. Support Help Desk Visit - You will send your inquiry through the use of an online form. All your inquires will be tracked and recorded using their ticket system. They even keep a history of all your issues so you can refer back to them anytime you want. There is also a knowledgebase of frequently ask questions in the help desk so you can even find your answers without creating a support ticket.

3. Toll-Free Support - Just call 1-877-Dataneuron if you need phone support for USA and Canada. For the United Kingdom, call 0800-072-9150 instead. If you live outside of these countries, you cannot dial the toll free number. They provide another support line for their international customers: 1-714-521-8150. We have called them several times and they actually answer the phone very well!

4. dataneuron Visit - Dataneuron provides forums to let their customers communicate and help each other (as do Ibmwebhosting and Anonymoushost). You can find many answers for your questions. You will also meet many happy customers there. Remember only hosts that are confident with their services and have many customers dare to set up an open forum.

5. Live Chat (Visit - This is not the normally seen 1 on 1 live chat but a chat room. Instead of chatting with only 1 person, you can actually chat with a few support staff that are available in the chat room! Not only the support staff will hang around in the chat room, but also some of the Dataneuron members! You can head in and ask for their experience with Dataneuron.

We will surely rate their customer support as Ten over Ten, or 11 over Ten if we can :- Their customer satisfaction speaks for itself.

Highlights

1. Up to Date Software - Compared to other hosts in the top Ten, Dataneuron is the most effective in keeping their software up to date. Software that we are referring to include PHP, PHPMyAdmin, MySQL, Perl, Linux Kernel and others. This is one of the reasons why we rank them so high. It is very frustrating when you realize that your host is not updating their software. View Dataneuron Software Information

2. CPanel Control Panel (Demo) - Dataneuron uses CPanel as the web site control panel. Another popular control panel is Plesk. But from our experience, CPanel is far more user friendly and powerful then Plesk. It allows you to control a lot of things, including email accounts, MySQL databases, custom error messages, password protected directories, setting up forum, shopping cart, chat room, cron jobs, sub domains, MIME types, apache handlers, search engine submission, free CGI scripts and many more. You can even upload and manage your files with its powerful file manager. What we really want you to know is that you can do a lot with CPanel and have a lot of fun with it. There are no such things as setting up forum or cron jobs in Plesk. Plesk control panel is also very slow to load even with a broadband Internet connection.

2. Sub-Domains and Domain Pointers - you can create up to 15 sub domains and 3 domain pointers (domain parking) for FREE. For example, we create the sub domain webdesigners.Ten-cheapwebhosting.com for our small web designers directory. We also create a domain pointer Tencheapwebhosting.com to point to our main site. Domain pointers and add-on domains are different, click here for an explanation.

3. Free Forum and Chat Room - You can setup your own forum and chat room easily in the powerful CPanel control panel. The forum is the popular PhpBB and the chat room is PhpMyChat. With the free forum and chat room, you can easily add valuable content to your web site by providing a place for your visitors to communicate with each other.

4. Web Statistics Referrals - Referrals allow you to know where your visitors come from (i.e. which site or search engine sent them to your site). They configure their web stats to show up to 250 of your web site referrals. More referrals means more information. Almost all other web hosts configure their stats program to list only the top 30 referrals.

PHP & MySQL

Dataneuron offers a very good platform for PHP and MySQL. They do a great job on keeping both software up to date. With PHPMyAdmin (Homepage) pre-installed, you can manipulate your MySQL database easily through the web-based interface. As you can see, we use PHP and MySQL extensively in our site. We use MySQL to store all the information about the web hosting plans. We use PHP to write scripts that search the database, compare plans and display the plan information. You are even allowed to connect to Dataneuron MySQL server remotely using MySQL monitor or other MySQL remote connect tool, or even a simple PHP script on your local computer!

Order Process

They will set up your account the same day of your order. Please make sure you include a reachable telephone number, as they will call you to confirm your order (even if you live outside of the USA). Once they have confirmed your order by phone, your account will be set up in 15 minutes. Our site was set up in five! They will confirm orders on weekends as well.

Server Information

Someone asked us about Dataneuron servers. Dataneuron has more than 40 live servers for web hosting up-to-date server list Every month, they will add around 3 new servers to their server farm. New customers will most likely be placed on the new servers because they have the most resources. They are using Dell PowerEdge 2650 Servers (Homepage) powered by dual Intel Xeon 2.8GHz processors, 6GB of memory and 3 x 70GB RAID 5 SCSI drives! Backup of all servers is performed in a daily basis.

Advice

If you really took the time to read our review until here, we believe you are serious in looking for the best web host. You are doing a great job by reaching us and we know you really deserve the best! We have been monitoring Dataneuron for over a year now and we can assure you that they are the BEST you can ever find. You may want to read the Challengehost review and the Carewebhosting review for comparison, but if you trust us, go for Dataneuron! You will get your best hosting experience from them!

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